| Q. |
Why was Preferr created? |
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| A. |
Traditional patient referral request methods are becoming an inefficient and a less effective way of requesting services for a patient. Studies show that the health care industry is looking for a way to automate this process. Improving continuity of care, looking to increase efficiency and reduce costs associated with the manual referral process in place in most health care facilities today are all reasons to view Preferr as a solution for your organization. |
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| Q. |
How much does Preferr cost? |
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| A. |
Preferr is available by purchasing an annual subscription. Pricing is based on whether you are a hospital or a non-hospital type provider. |
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Per User
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Set up fee
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Annual / Yearly plan
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Provider (Hospital)
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$2400
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$2400
($200 per month)
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Provider (Others)
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N/A
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$1200
($100 per month)
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| Q. |
How does one pay the subscription fees? |
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| A. |
Checks may be mailed to NIIT Technologies, 1030 N. Orange Avenue, Suite 211, Orlando, FL 32801.Check payments not received within 7 business days of enrollment will have their subscriptions cancelled |
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| Q. |
What are the key benefits of preferr? |
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1. Providers and physician offices can electronically receive and manage referrals, exchange patient contact and clinical information, arrange the right care for patients, increase affiliations and revenue, improve physician satisfaction and loyalty, collaborate real time, market services and manage informative content online
2. Better manage existing physician relationships, increase affiliations and improve physician loyalty
3. Nominal fee with payback in less than 30 days and exponential returns
4. No implementation fees, no time for install, no purchase of additional software or hardware, no maintenance issues |
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| Q. |
How do I get started? |
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| A. |
You can complete your enrollment and start your subscription in only a few minutes. Preferr will guide you through the set up and requires basic information on your organization; such as services, location, contacts, etc. Once you have entered this information and payment is received by NIIT Technologies your subscription will be activated and you will be notified via the email address you provided in the registration process. |
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| Q. |
What are the technical requirements for Preferr? |
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| A. |
Preferr is a secure web based application and requires no additional infrastructure in most cases. Preferr only requires internet access and a computer. |
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| Q. |
What is the implementation time and cost? |
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| A. |
Preferr requires no professional services costs for implementation. The application is offered as a service and no customization is by your organization. Training tools are available online and our support staff is available 24*7 to help answer any questions. Preferr was designed to be user friendly and easy to use. Therefore very little time should be spent on implementing this process. |
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| Q. |
What reports are available with Preferr? |
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| A. |
Reporting options with Preferr provide a new way for you to track the details and trends with regard to referral requests. What physicians are referring to you? How many referrals did you receive? What are the primary service requests submitted for? What is your highest daily volume? Preferr can answer all of these questions with the reporting options available with every subscription. In many cases this information can help providers further cultivate relationships with referring physicians but also to help manage staff or scheduling based on trends shown in these reports. |
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| Q. |
Does Preferr integrate with existing ADT and Scheduling systems? |
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| A. |
Integration with ADT and Scheduling systems is available as an option via a standard HL7 integration engine. However, the design of Preferr allows for easy retrieval of a previously referred patient and entry of new patient information in a matter of a few seconds |
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| Q. |
What type of support does Preferr provide? |
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The Preferr team offers support 24 hours a day, 7 days a week. Support tickets can be opened online at any time and a prompt response from the support team can always be expected. |
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| Q. |
Is Preferr HIPAA compliant? |
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| A. |
Yes, Preferr complies with all federal regulations with regard to patient privacy and security. |